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REPRESENTATIVE STORY / ILLUSTRATIVE SCENARIO

Multi-vendor marketplace

Plenty of choice, but customers cannot find the right product

The catalog keeps growing, but filters and product presentation do not help shoppers compare relevant options quickly.

TNT CONCEPT
COMMON
Find the right fit.
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TNT / FIELD NOTESMarketplace
01 / CONTEXT

What is happening?

The catalog keeps growing, but filters and product presentation do not help shoppers compare relevant options quickly.

02 / FRICTION

Where do customers and teams get stuck?

Product discovery takes effort, and listing information varies from seller to seller.

03 / APPROACH

An approach to consider.

Restructure categories, filters, and product pages; standardize key details so options are easier to compare.

04 / INTENDED CHANGE

Designed to improve the experience.

Shoppers can navigate with more confidence, while sellers get a clearer way to present their products.

This is an illustrative scenario created by TNT, not a delivered client project or a promise of results. Any actual scope should be defined around the business’s needs, data, and systems.

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